Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
When I open the app and go to the calendar, I get the error “unable to retrieve events, please try again later”
It’s been a couple of weeks and it won’t resolve. I’ve tried logging out and back in and it won’t change. There are event and information when I log both into Scout Book and Scout Book Plus.
Our advancement chair has been seeing the error “Unable to retrieve events, please try again later” for the last few weeks. As a result, no events show up for her, not even the campout event I just added for June 29/30.
Which version of the app are you using? If you can find out, what version of the app is your advancement chair using?
Also, the app is aimed at parents/guardians and scouts, not at scouters. I’m wondering if the new system is being more strict about accessing the app when “just” a leader.
I’m a parent of a scout as well … at least until Friday when my son turns 18 and ages out.
Our advancement chair (who saw the error first) is also a parent of a current scout. As an aside, we’re a small troop. Most of our scouts have a parent who is a leader (on committee or an ASM). If we’re going to use Advancement for events, we’re going to need dual role parents/leaders to be able to reply/signup for things.
@KennethNewquist - they would still be able to sign up and see events at advancements.scouting.org. The scouting app is at issue. Make sure they are good with that access.
I’ve been seeing this error for the past 2 - 3 weeks as well. As the Scoutmaster it was nice to be able to see and record attendance in this app. Much quicker than having to drill down in the websites.
That’s odd. I don’t recall being able to record attendance (or do anything else) in the app for anyone other than my own scout in the past. It was one reason I used the app so infrequently.
Correct, youth can use the Scouting app to take attendance. This capability has not been extended to adult leaders. We do not know if or when adult leaders may be able to use the app to take attendance.