I am unable to update the Protect Yourself Rules (Wolf) for my cub scout using Scoutbook, however, my other two scouts I am able to use the app to submit merit badge information. It says to try again later but this has been going each time I check for almost 2 weeks.
@MichaelShea3 Is the cub in a den?
I found your cub @MichaelShea3 and there was some funny stuff with your connection - I believe I fixed it for you
It is for a Cub scout, yes.
@DonovanMcNeil was asking about whether the scout was assigned to a den in Scoutbook. That’s how the database decides what adventures/awards are available to earn. In the end that appears not to have been the issue (or maybe not the only issue). However, it’s one of the most common problems.
Thank you for looking into this! I appreciate it. I just reopened the app and I am still getting the same error.
@MichaelShea3 try again - maybe quitting app all the way first - or a log out
I’ve completely closed the app twice and reopened. I am still getting the rror.
At least on my device, closing the app doesn’t necessarily actually kill it. I have to manually go in and kill it to ensure any glitches are resolved. Or, wait until I restart my device. :^) That might be an Android thing, though. I’m not an iPerson.
Each time I reopen the app it asks me to log in. I also just turned off and back on my phone. Still have the same problem.
Are you able to add advancements for your son at https://scoutbook.scouting.org?
I have been able to use the app in the past, and can use the app for the older boy scouts - it just doesn’t work for the cub scout.
I do not see where to add advancements for my cub scout on scoutbook.scouting.org. I see links for:
my.scouting Home page
my.scouting dashboard trainign
- no where to view or add my scouts.
Have you fully logged out with clear data in App?
Click My Dashboard
I logged out and it completely cleared my username and password form the app. I logged in again - same problem.
I’ve now completely deleted the app and reinstalled it. Still get the same problem. @DonovanMcNeil
Click my dashboard > administration > scout name > scouts advancement > rank > adventure name > individual requirements.
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