Unable to Upload Advancement Data

My Scouting Tools Internet Advancement
1

I have been advancement chair in our troop since October 1, 2000. I am Woodbadge trained, with two staff experiences. I am an Eagle Scout. My son is an Eagle Scout. I have worked with over 50 Eagle scouts in our troop in my tenure as Advancement Chair. I am a vigil honor member of our OA Lodge. I am on the council executive board, and I have served as district training chair, district chair and council training chair. So why do I feel like quitting?

Understand, my daughter, who worked 5 years at the local council camp calls me one of “those scoutmasters.” I do not tolerate a lot of nonsense, but my scouting experience has helped me with that. With this in mind, and recalling the Woodbadge adage that, “Feedback is a gift,” here is my problem.

I am listed as advancement chair, and Key three delegate in Security Manager. I have never had problems uploading advancement information since we switched over to Internet Advancement 2.0. Now, when I go in to upload advancements, my upload file button is grayed out. I searched and found people who had similar problems, but never ones who had been advancement chair for a long period of time.

In the grand scheme of things, I do not have the patience to sort through forums to find answers that can be answered with a simple telephone call. Creating a “ticket” in any support environment has never been a pleasant task. “Our IT manager is Helen Waite. If you have an IT problem, go to Hellen Waite.”

As a volunteer, do I have the right to expect more?

Can I get my problem fixed without resigning and letting the next advancement chair deal with it?

YIS
Mark

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2

In IA2, under the BSA fleur de lis logo in the upper right corner, which position is checked? If I’m in “parent” mode or “ASM” mode, I can’t update advancement. If I’m in “Key 3 Delegate” mode, everything works fine.

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The position checked is “Unit Advancement Chair.” It is my only option, since my son is now 31, and no longer in the troop.

4

Well nuts. Another perfect plan fouled up by the facts. :^)

Do you see different behavior on different browsers?

ETA: Hang on…it doesn’t offer you “Key 3 Delegate” as an option? How long have you been listed as a K3D? It seems like you should be able to upload as UAC, but I would expect it to offer the K3D option as well.. Nevermind. Looks like you got there at the same time I did. That said, it should still offer you the upload option as UAC.

5

So, I was wrong. I had as an option, “Key 3 Delegate” and “Unit Advancement Chair.” When I selected Key 3 Delegate, I can now upload the advancement file. Very counter-intuitive. So, I can now do what I need to do, but it just seems weird that I have to upload the date as Key 3 Delegate, and not as Advancement Chair.

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6

that does not make sense, though I am glad for the fix for you - what is your user name and I will have DEV look at it

7

I wonder if it is because you have both MYST positions?

8

Same here , i cannot use anything