Donovan: I’m curious why you specified these steps:
“Log into scoutbook”
(Assume to get SSO credentials confirmed)
“Use the IA2 link there”
(Assume as the SSO credentials, this is the preferred way to authenticate to IA2)
“See if actions work”
(To establish status)
“Log out of scoutbook”
(Confusing… what about logging out of IA2 as well?)
(Not sure exactly what this might do, can you explain?)
“Relaunch [browser] then go direct to IA2 via scoutbook.scouting.org)”
(Has something changed? I thought the recommended method was to always first prime your SSO credentials by going to Scoutbook login first?)
(Has this advice changed? Was this only for JenniferRiffle? Or should we be using direct
logins to IA2 now, instead of first routing through Scoutbook?)
What was found by the developers? What was fixed?
Thanks for any more details you can provide.
Honestly, this is so confusing to users. You warn then, “If you are a Scoutbook using unit, DO NOT USE IA2” then turn right around and say, If you want to use IA2, login to Scoutbook first!
And the web URL for IA2, is “scoutbook.scouting.org” <-- Really?!