Warning another user using same email address

Scoutbook Using Scoutbook & Scoutbook Plus
142

This might be a ridiculous follow-up but I’ve only ever logged in with my email. How do I determine my username? Is it the BSA Member #?

And one somewhat related sub-question…I have cubs that their name is majorly spelled incorrectly. Parents want it changed but we don’t have that access. Is this through council only?

Completely grateful for all of this help and assistance!!!

143

@LisaLevchak I will send you a direct message > look at top right Avatar to find it > it will be a green dot with a number 1 > it will be a private message channel with select members of the Scoutbook User Advisory Council (SUAC)

144

@LisaLevchak Your local council can correct the misspelled names with their Registrar tools.

145

@DonovanMcNeil
I am also experiencing this email issue. Can it be fixed? Thanks.

SB User ID:
11706295

BSA Member ID:
13742633

146

Hello. I received this message before, it was fixed, and I am receiving the message again. I have not made any changes. Please help. Thank you.

147

@DonovanMcNeil

I am also experiencing this email issue. Can it be fixed? Thanks.

SB User ID:
12025576

BSA Member ID:
137385390

148

Hello again @JenniferOlinger and team!

The error seems to have come back: within Scoutbook it says “Warning another user…”

My daughter’s name is intact though, so that’s good!

I appreciate your help

149

@AndrewLovig this is fixed

150

@AshleyBojorquez this is fixed

151

@JamesDavis17 this is fixed

152

@LeoFialho this is fixed

1 Like
153

@CalebChristopherson I have reported your issue to the developers.

154

Jennifer:

Thank you very much for your attention on this matter. I am grateful. Have a great weekend!

Very Respectfully,
Caleb

155

I’m getting a warning that another user is using the same email address as mine.
witt3371@yahoo.com
13553098

156

@DerekWitt that is fixed

1 Like
157

Same issue. Another user using my email address

5531037 ian14fa@hotmail.com

158

@RogerBlank that is fixed

159

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