Which unit roles have Scoutbook Troop Admin by default?

My Scouting Tools
1

I am the District Advancement chair. A new Scouts BSA Troop committee chair states the previous committee chair was the only person with Scoutbook Troop admin role. I thought all unit Key3 were automatically given Scoutbook Troop Admin within a few days of their registration assignment.
The problem is the NEW committee chair, listed below, states they are not a Troop Admin.
The goal is to find a way to grant them Troop Admin.
Council - Occoneechee 421
Unit - Troop 0213
MemberID: 13046095 (this is the new Committee Chair, last name Tracy)

I’m trying to set up a zoom call with the CC tomorrow, but just asking here. I know HOW to grant the Troop Admin rights, but I am not in that unit. Meaning, I can walk someone with the Troop Admin role, if we can figure out who has it right now.

2

@GanttEdmiston Unit Key 3 (Chartered Org. Rep., Scoutmaster, and Committee Chair) are automatic unit Admins by default.

The Committee Chair had multiple Scoutbook accounts, but they have now been merged. Please ask her to log in to Scoutbook with her my.Scouting username, not her e-mail address.

She should be logging in to Scoutbook (legacy) at:

https://scoutbook.scouting.org

3

Thank you so much Jennifer! I assume she will use the same password?
We have an 11am zoom call, I’ll pass this along.

4

Yes, same username (login) and password as at my.scouting. Not her e-mail address as username.