Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
I have a new scout that recently transferred from cub scouts into our troop 849G. She does not show up in Internet Advancement and there is a yellow explanation mark next to her name in Scoutbook. I checked the my.scouting roster for our troop, and she does not appear. Her numbers are below.
Scoutbook BSA Member #: 137383966
Scoutbook User ID: 12024579
The Scout is not registered in the Troop - the pack or parent can transfer them - or you can bring them in officially with In Council Transfer button on SB Roster.
@NanetteVogler - i transferred AOL scouts last friday night and they were in my.scouting.org and scoutbook by Saturday AM. It was a transfer out on the pack side and then accept application on the troop side in my.scouting.org so i am suspecting this was only a membership change in scoutbook ONLY.