Can you Merge the two accounts

My Scouting Tools
1

Hi,

I think I messed up trying to merge my two accounts. I need to merge account 135871617 into 13730929. The 13730929 is now my primary.

I changed 13730929 to my primary, but I don’t think they actually merged.

Thanks,
Krysta

2

@KrystaSawle well they do not merge - they are put into management - Primary is the account you log into. But we will take a look

3

@KrystaSawle talk to council - have them move relationships in AKELA from 135871617 to 13730929 - the rest is fixed now

4

We have a parent and committee member who is showing up twice. Can you merge them making sure to keep the assistant scoutmaster and committee member training.

under committee member:
SB User ID:
12363428
BSA Member ID:
14159087

Under the scout there are 2 connections:
(name removed by Moderator)
Member ID
14159087

and

(name removed by Moderator)
Member ID
137436334

5

@WilliamChapman that is fixed

6

I had them move relationships, but I’m still not showing as the Committee Chair under the “new” member ID 13730929. I can look at ScoutBook, but can’t edit anything because I’m not showing up at all.

7

OK I setup another sync check back this evening or in the morning