Can't Assign MBC - "The youth information does not match any record"

Scoutbook Scoutbook & Scoutbook Plus Bugs
1

I am trying to Assign Counselor in Scoutbook Plus.

I find the counselor in the search under the Youth, and click “Assign”

I get no feedback on the UI, but if I look in the browser console I can see the following:

POST https://api.scouting.org/advancements/v2/meritBadges/counselors/assignToYouth 400 (Bad Request)

response is:

[

    {

        "youthMemberId": 12345,

        "processed": false,

        "message": "The youth information does not match any record."

    }

]

(I changed the ID from the actual one to 12345)

Tried different devices and different browsers and get the same issue.

2

@JulieMacDougal - the scout name is case sensitive

4

@Stephen_Hornak I’m not inputting the scout name, it is in the Scoutbook Plus UI under the scout youth profile

5

@JulieMacDougal this seems to match this error

6

@JulieMacDougal I also did not enter the name manually, but it seems like the system expects the names in the profile are properly capitalized.

7

@Cheetah787 so you go to the Scout MB Page itself? Like Scout First Aid MB > click Assign MBC > and get the cannot find scout error?

What is Scout Member # (no name)?

8

I think the issue for Cheetah787 was fixed on the linked thread.. @JulieMacDougal has the issue

9

@JulieMacDougal - what is the member id of the scout in question