I added this to a previous discussion, but received no follow up. I need to get this resolved somehow.
I have an issue with 2 Scouts whose last names were hyphenated on the application, but the registrar said she couldn’t use hyphens when entering. So in Scoutbook I removed the hyphens from the Scout’s names but they still didn’t sync up.
After I had spoken to the registrar, she added the hyphens in… I confirmed in my.scouting roster. But that didn’t sync into Scoutbook. I’ve no idea what to do now.
What are my options here? Mom is already linked to both kids that I entered before the application was processed and they’ve completed their Bobcat badge requirements.