I have a parent that just lost access to their Scout

Scout: 135755059. Parent No access: 135755060

I can see they are attached to the Scout. I watch them log in, they have their committee access but the drop down not longer shows parent access.

This just started a couple days ago. They are a Scout and parent that have been with us for awhile. I do not see a duplicate account.

This is a known issue

Okay, that makes sense. I just noticed I lost my connection to my kids too.