I have a member of my Venturing crew whose parent is registered as one of his connections, and the account there uses the parent’s correct email address.
This parent later registered as an Associate Advisor. When his adult leader account appeared in Scoutbook, his email address came across as firstname.lastname@example.org during the auto-import into Scoutbook. If I try to change his adult leader account’s email back to his correct email, I get this warning: “This email address already exists under another account.”
I checked this parent’s info in Membership Manager for this crew at my.scouting.org. There, it shows his correct email address.
How do I get this parent account and his corresponding leader account merged?