Parent with Duplicate Scoutbook Accounts

Scoutbook Using Scoutbook & Scoutbook Plus
1

How about this one…
I had a parent, she had a Scoutbook account, then she went and setup SSO, thou she was NOT registered at all. Now since she setup SSO, she now has a membership number, AND a 2nd scoutbook account. Both accounts have the same email associated to them(not sure how this is) And since she is a parent to her boys, I can NOT remove the account or the connection to her sons.

The youth’s account is under membership # 120881173 (Son #1) and 123602706 (Son #2)
If someone could remove the “Janina Gath (No Number)” That would be great!

2

Chirs,

Send an e-mail to scoutbook.support@scouting.org with that data. Ask them to merge the accounts.

3

Thank you! and Done (emailing Support)