“At this time Scoutbook is no longer listing you as a merit badge counselor.”
It lists possible reasons but nothing on my account changed nor any duplicate name or email addresses. I checked and it doesn’t list me anymore as a counselor.
This issue occurred this morning for me as well.
Same thing. I received an email this morning saying that
"Your council has recently uploaded a new list of council-approved merit badge counselors. That list does not include your name or other information which allows Scoutbook to determine that you are an approved merit badge counselor. This could be for any number of reasons, including different spellings of names.
At this time Scoutbook is no longer listing you as a merit badge counselor. If you feel that you have received this email in error, please contact your local service center. Once your status is updated by the council, your status will also be updated in Scoutbook."
So I’m no longer a counsellor for anything… which is a very big problem.
And they very unhelpfully don’t tell you how to verify your status or re-register yourself. Nice.
I went to atlantabsa.org, scrolled down to the middle of the page to the bar that says “Register to Become a Merit Badge Counselor” and clicked on the bar. Then I logged into the site (unless you set it up with the same login/pass as Scoutbook or my.scouting, this will be different from those!) I seem to still be listed and still have my same merit badges under my info, but I did need to update my YPT date.
I noticed some of our Troop’s other counselors did not show up in a search though, so your experience may vary. Hope this helps!
Your MBC registration ended 12/31/24 and the grace period ended 4/1/25. You need to re-register as an MBC. Contact your Council for assistance.
Your MBC registration ended 12/31/24 and the grace period ended 4/1/25. You need to re-register as an MBC. Contact your Council for assistance.
Your MBC registration ended 1/31/25 and the grace period ended 4/1/25. You need to re-register as an MBC. Contact your Council for assistance.
Your MBC registration ended on 12/31/24. The renewal status shows submitted which means there was a problem with your renewal. Because the renewal wasn’t completed by the end of the grace period the position was removed. Contact your Council for assistance.
There is no national electronic registration for new MBCs, only renewal. Some councils have their own electronic process for new MBCs which is why it is a different login.
Yeah, no. I literally just reregistered a couple of weeks ago to add more badges to my list. They showed up, and disappeared today. In addition, the other 2 leaders in one of my units are having the same issue. This is obviously widespread.
I’m just telling you what is in the people database where registrations are stored. You do not have an active MBC registration. You need to contact your Council for assistance.
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Thanks. I did, hopefully they can help all of us quickly.
I have been in contact with our District person who helps me correct MBC information in Scoutbook.
She tells me that when you renew your primary position in Scouting, it is not renewing other positions, like MBC.
I am not sure whether this happens annually, or whether this happens on a rolling basis now that people can renew at any time. I am asking for clarification.
In any case, it is imperative that this be fixed. They cannot just dump all my MBCs out of the database - this is where I go to find MBCs for the Scouts. If Scoutbook is continuously dropping MBCs this is a huge, huge problem.
If it’s once a year at least I can dump a report to make a snapshot of who I have, but then someone at District will have to re-enter all that data.
This is a big problem that needs fixing.
When a member goes to renew, they must click on each position they want to renew. The renewal is position by position, not all at once.
All memberships for an indivdiual are supposed to expire on the same day. MBC is no different in this respect to a Scoutmaster, Committee Member, etc.
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It might not be the best system but this is wrong place to complain - talk to your council for them to request a change
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OK, so this is user error?
Some cases we have looked at today are obviously user error. Others are unknown as it appears the renewal was submitted but never completed.
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I seem to be having the same issue
You did not renew your MBC position when you renewed your Unit Scouter Reserve position. MBC expired on 12/31/24 so it was removed at the end of the 3 month lapse period. You will need to contact your Council and most likely submit a new application for MBC.
So this seems to be affecting a not insignificant number of people, myself included. Our district overseer of MB counselors routinely ignored new applications or renewal requests for months (my spouse hasn’t heard anything in a year, despite multiple emails). And he has now left the position and we have NO ONE in the district who is approving new or existing merit badge counselors.
So I haven’t been renewed, I can’t apply for new badges, and apparently in the NCAC, no one else can either. This is not the way to attract volunteers…
Unfortunately, this is a situation only your council can address. Position registrations for MBCs are strictly approved through the local councils, so they have to resolve those issues. I wasn’t even aware that there was a mechanism for anyone other than the council professional staff to approve registrations for (e.g.) MBCs.
