Hi, I am a scout’s parent and try to add Merit Badge counsellor for my son, but when I try to search for the Counsellor I always get the error message “No record found that satisfies the search criteria.” [MB Counsellor not found]

I am Scoutmaster, Key 3, Advancement chair, New Member coordinator, Unit Training chair, and YPT champion. Searching for a counselor is not the problem. It’s trying to connect the Counselor to a scout. I also posted this on these forums and it was confirmed to be a bug. What they are doing about it …

@PaulWohlrab - I have no issues connecting MBC to scouts.

[image] PaulWohlrab: Searching for a counselor is not the problem. It’s trying to connect the Counselor to a scout. Can you please clarify this statement? When you say searching is no problem for you personally, do you mean from the MBC List or from a scout’s add connections page? When we s…

I can search and find any counselor I want from the MB counselor list. Any MB counselor will not be found when I search and try to connect them to a scout on the scouts add connection page. It doesn’t matter what scout or what counselor. Again, I was told it is a bug AND per another forum on the sub…

Have you tried recently? It was fixed for adult leaders a few weeks ago. It worked for me just now. Registered leaders searching for registered MBCs is not a known bug (anymore). There is either an unknown bug or something specific to your situation.

[image] October 12, 2022 Scoutbook Updates Scoutbook - Scoutbook Plus Change Log Bug Fixes Award Approval An issue that allowed some awards to be approved without being completed has been fixed. An issue that caused the Leader Approved check box to not be dis…

@PaulWohlrab - works for me but based on your other posts… you avoid scoutbook like the plague so why bother postings about.

I do avoid Scoutbook because it has a lot of issues. BUT, I do need to use it to add rank, MB completions, and possibly awards to it so they get registered in National. I also get a few counselors that want to be connected. So, as a FYI, I did try to connect a counselor to a scout. It only works if …

@PaulWohlrab - i was able to search by name so not sure what the issue is for you. Is there a name you could offer for me to try.

Search by name is not the best way - If you know the Scout as Jim, but Firstname in SB is James, and Nickname in SB is Jim - Search will not find Jim XXXXXX

Parent cannot add Merit Badge Counsellor

Scoutbook Scoutbook & Scoutbook Plus Bugs

jacobfetzer November 24, 2022, 4:42pm 22

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Parent cannot add Merit Badge Counsellor

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