Patrol membership issue after new renewal process

I’ve had my first Scout to renew using the new process. When I logged on this morning, he was no longer a member of any Patrol within Scoutbook. I’m assuming that’s a bug. I’ve moved him back but his ID is below if it’s helpful.

140378376

YIS,
Grant Mullins
Scoutmaster
Troop 97
Homewood AL

Do you know if the scout’s membership had expired before the renewal was submitted or if it was submitted prior to expiration? As an ASM, I’m curious whether getting dropped from the patrol assignment only occurs if the membership “lapses” or if the old membership is being actively terminated (i.e. and end date assigned) and a new one is being created under the same MID, even when the renewal is submitted prior to actually lapsing.

@GrantMullins

The Scout’s membership has not been renewed.
image

@GrantMullins

The BSA recently extended all Scouts with a 7/31/24 expiration to 8/31/24. Looking at this Scout’s original registration, it appears this is what happened with this Scout. He was removed then restored to the unit when the expiration was extended.

1 Like

Yeah, that’s exactly what this is. Thanks for running it down. I’ve looked back through my emails and he was only on the one “Monthly Renewal” email back in July. On the subsequent ones, he was no longer listed so I assumed they had renewed.

Is there “best practice” method for keeping up with these? With close to 70 boys, this will be pretty cumbersome compared to the yearly renewal at recharter.

YIS,
Grant

If you have the Vol Base I think I would assign to one Committee member to track

I just pulled the report from Scouting.org and fortunately it looks like I only have a handful of boys off cycle for now. I’ll make sure the committee is made aware of this and that we have a plan to keep tabs on it going forward. Appreciate all the help.

@GrantMullins

The Scoutbook Plus roster shows the renewal date and status of all Scouts and Leaders (to get the leaders you need to use the filter and turn on Adults) I use this instead of a report from my.scouting.org.

I was hoping this new program would relieve some of the burden from this Scoutmaster’s shoulders for the renewal program each year. Definitely not the case. My first scout and leader renewal went well. I got notified they needed to renew and be approved. I approved the scout and the charter rep approved the leader. Done. I thought great, a couple emails for each scout, I can handle that. Then, my next scout needing to renew never got any notification and neither did I and now I get notice from our council that he is expired. Parent is on my.scouting and has access but no way to pay. Parent frustrated. Great way to lose scouts. Council says program just doesn’t work for some scouts. Take them a check and they will figure it out. I have 35 more scouts to work through. My.scouting doesn’t list expired scout in any of the possible reports. With more than 20 college scouter reserves and ASMs this December should be interesting. Hope they work out the bugs soon.

@BrianShimp Try going to the Roster at my.Scouting and “Export Roster”. Then you can sort based on Registration Expiry Date.

You can also try using the “Non Renewed Membership Report”.

The non-renewed report shows me he is not renewed, but I have no way for his mom to renew him, since she was never notified by national that it was time to renew. Nothing in his account. Nothing in my Troops roster to notify me or ask me to approve his renewal. Seems like I just need to regularly check Non-renewed report and then take off work to take a check to our council office for each scout National misses. At least now he shows up on the reports, which he didn’t last week. He is 60 days overdue. Glad National extended renewal to 90 days after, due to their issues. It would be much more helpful to have a useful column in the troop roster on my.scouting that says, click here to pay for renewal. Then choose the scout and pay.

@BrianShimp If I found the right Scout, it looks like the mom does not have a my.Scouting username (login).

She should be able to create an account for herself and link to her already existing BSA member ID number.

Maybe I do not understand, but when I log into the Scout’s account in Scoutbook, his mom is listed as parent with her email and contact information. She does not have a BSA number. She is not a BSA member. She is listed as a connected adult in scoutbook. When I look at my Troop roster in my.scouting, there are no parents listed unless they are BSA members. Even my assistant scoutmasters with boys in the Troop don’t show any connection in the my.scouting accounts.

How would mom set up an account without a BSA member number?

Thx

@BrianShimp

When the mother creates a my.scouting.org account, she will be assigned a BSA Member ID. At that point you can ask your Council to use the Relationships tab of Registrar tools to connect her with her Scout in Akela. At that point she will be able to renew the Scout.

I did find a way in my.scouting to set up the Troop to pay for my missed scouts, but I would need to give BSA my personal credit card number and pay a fee on each transaction. Sorry, I do not trust BSA national at all, so that is not an option. Their disclaimer says: “By providing your card information, you allow Boy Scouts of America to charge your card for future payments in accordance with their terms.”

Thx.

Maybe I do not understand, but when I log into the Scout’s account in Scoutbook, his mom is listed as parent with her email and contact information. She does not have a BSA number. She is not a BSA member. She is listed as a connected adult in scoutbook. When I look at my Troop roster in my.scouting, there are no parents listed unless they are BSA members. Even my assistant scoutmasters with boys in the Troop don’t show any connection in the my.scouting accounts.

How would mom set up an account without a BSA member number?

Thx

@BrianShimp

What is the Scout’s BSA Member ID (no names). We can check to see if a parent is connected in Akela, the membership database.

I read what you said. I did not know someone could have a BSA member number and not be a paying BSA member. I also have no idea what Akela is. This “connection” is something that only council registrar can do?
Last question: I need sleep. Am I to understand that any scout that does not have a parent with a my.scouting member number and a my.scouting account linked to their scouts account will not get an invite from National to pay their renewal?

Thx.

@BrianShimp Please provide the Scout’s BSA member ID number, and we can confirm.

(No names, please)

Good evening again.
Scout member number is 140492558
I told his mom either she or I need to take a check to the local council office.
She decided to take a check in to the local council office to pay before he times out.

Brian

@BrianShimp The mom’s BSA member ID number is: 140492559.

When a parent / guardian registers a Scout, the Scout and the parent / guardian on the application form each get a BSA member ID number.

If she would prefer to pay online, she can create an account a my.Scouting. When she creates her account, she should try to match with her already existing BSA member ID number.