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Good evening, I somehow have two accounts: an account with ID:14688254 which has recently been added to my current Pack and another unknown account which appears to trigger a warning on My Dashboard. Perhaps it may be because I am listed under two Councils on my.myscouting.org?
I have several duplicate accounts that need to be merged.
1st person
Account to keep - User ID 12058845 BSA ID 135643453 (address is correct)
Duplicate account User ID 2721830 BSA ID 13090910
Duplicate account User ID 7514158 (No BSA ID)
2nd person -
Account he’s logged into and did his original YPT on: User ID 12186591 BSA ID13983415
Account assigned to his den leader status - User ID 12341316 BSA ID 14135500
I also need two accounts merged for one of my parent / committee member users:
active account to continue using: SB User ID: 1991249, BSA Member ID: 134949990 (this account shows an expired YPT)
account to merge into above: SB User ID: 12245582, BSA Member ID: 13270653 (this account shows the current YPT)
Thank you! --Ron Stamper, CC - Troop 2191G
This is fixed. She needs to log in with her my.scouting user name – not her e-mail address.
For the second adult leader:
14135500 - Has his Den Leader registration.
13983415 - Has his Tiger Adult Partner registration and his parent / Scout user relationships.
Things usually work best when the registrations and the parent / Scout user relationships are under a single BSA member ID number. If you contact your local council, they should be able to help.
Hello,
Can you please merge profile data for account (not sure how to find the number)
into account profile number 14155291 (the keeper)? problem is there are two chris leavines profiles. one needs to be merged then we need to add veronica leavines to the child profile
I need assistance with merging member IDs for myself. I am unable to have my boys connected to my profile, and I am assuming this is why. Thank you so very much in advance!
I have an ongoing issue. Have a user, who couldn’t access the advancements page of his den. Now he is no longer listed on the units Roster. I tried searching to add his as a leader, but Schoolbook doesn’t list his name when searched. He is able to log into my.scouting. and confirmed his email and account number for me.
@RobertHynes This adult is not currently registered as an adult leader. He was previously registered as a Den Leader, but his registration expired 12/31/2021.
As Cubmaster, are you able to access the pack’s official roster at my.scouting?