Registered Merit Badge counselor not showing badges in merit badge counselor report

Our council registrar has listed a user as an MBC with several badges listed. However, the “council merit badge counselor list” report shows 0 badges.

I can DM you the row from the downloaded CSV with 0 badges and a screenshot from the registrar of the person record showing the badges listed.

In addition, this user is NOT in the scoutbook download (mbc details). However, a user with a DIFFERENT member ID but the same name & email is listed with the appropriate badges (but that member ID does NOT appear in the my.scouting counselor report download).

  1. Desktop
  2. Windows 10
  3. Chrome
  4. Cache doesn’t change the result
  5. 131120059 & 591

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Thank you!)

@JamesBrown13 Unit recharter did this - I will fix

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Isn’t there something deeper here that needs a look?

I have a user in my.scouting (registrar side) that has merit badges, but the report (council merit badge counselor listing) out of the very same system doesn’t show those badges.

I have a user in my.scouting that doesn’t show up in scoutbook.

I have a user in scoutbook that doesn’t show in the my.scouting report.

Scoutbook seems to have conflated these two users who, according to my registrar, have different DOBs associated with their accounts but otherwise seem to be the same person.

To me this is a big deal. Aren’t these two systems supposed to be synced up? Why do these data consistency errors between the two continue to manifest?

Why is the data and reporting, from the same system (my.scouting), not consistent?

If there’s something “wrong” with the data, why isn’t that being detected, flagged, and fixed either by some automated process or at least surfaced so a human can take a look and correct it (as you are doing now)?

A few changes in processes just had unintended consequences this year which are being addressed and fixed.

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Almost all my MBCs have lost their MBCstatus. Is this the same error?

No. That is likely a “recharter” issue. Just like units having to recharter, there are different phases of recharter for districts and councils. The same situation could happen where commissioners all of a sudden, who aren’t multipled, would all lose access.

@RebeccaClark without providing BSA # we can give no information

@RebeccaClark - please do be aware that the MBC position is NOT A UNIT position… they are dependent upon council recharter

I thought all units rechartered in Dec and all district / council positions recharter in May. Is that not the case across all councils?

My MBC role is valid through 31 Dec of this year, so I have to assume it’s not uniform everywhere.

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No, this is not the same in all Councils. In my council, District and Council membership end May 31. Unit charters expire August 31.

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Interesting. Good to know.

@JamesBrown13 In my council, council and district positions end March 31st.

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