Follow-up post on issue reported previously. Scoutbook Account Problems and is Scoutbook Support Incident SSD-109406.
The solution on 24 MAY 2021 from SUAC resolved most of the issues. However, the youth account (#128021415) is still missing rank requirements, merit badge requirements, notes, pictures, training, awards, and OA information. The scout has been in the troop since 2017. SUAC confirmed information is available, but how long will the account restoration take until all details are complete?