Thanks, The warning is still there but I do see that it appears I only have one account now.
Maybe it will go away after a little awhile.
@KevinBarreiros there was a third account I did not see - fixed
Awesome and yes the warning is no longer there.
Since you are being so helpful one more question.
Can you connect to my other son I was using the “clean old connections” and one of them was removed.
It should be this one:
(removed by Moderator)
Troop 0052 Narragansett Council RCC Acushnet Fairhaven
He is no longer in my scoutbook.
@KevinBarreiros his unit would need to do that
@KevinBarreiros We do not add parent connections.
However, you appear to be connected to 2 children in Scoutbook. Where are you not seeing him?
As soon as I get to the dashboard. I only see the one child that is in the cub pack 52
Travis is no longer under my family.
Under the “my unit” only the pack is listed I no longer see the troop unit either.
@KevinBarreiros Do you see him at all when you go to:
My Account → My Connections ?
You might need to add him back by clicking on the red text where it says:
“If you are a parent/guardian and do not see your Scout listed below Connect to your Scout as Parent/Guardian”
@KevinBarreiros I see the issue and will fix it
@DonovanMcNeil and @JenniferOlinger
I can now see my whole family and both the pack and troop rooster again.
Everything looks good!!!
Thank you for all your help.
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Hello, I seem to have two accounts that need merged. 13218143 and 13335463. I log into 13335463 which has my YPT training certificates, but doesnt have my son linked to me, he is linked to the other account. Seems a merger will fix this issue. Please assist.
@DOUGMICHEL that is cleaned up for you
thanks! everything looks good now
I have the same issue.
#13197339 is the number that is connected with merit badges.
14748573 is the number connected to my daughter. Please merge. Thank you.
@ErinChekal that is fixed
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Hi,
Googling brought me here. I’m in the BSA system with the same email for two different MemberID:
135049094
136873588
any help combing or pointing me where to go is much appreciated!
@SeanConrad what login do you want the username or the email?
@DonovanMcNeil Sorry for the delayed reply. (had a scout meeting last night 
Email please
@SeanConrad ok that is fixed
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Thank you @DonovanMcNeil !!
Hello again! I have two leaders with duplicate accounts. They have completed their YPT under the accounts not registered as leaders, so I need them merged so I can complete recharter! Thank you so much for your help!
Leader one -
137393670
13943199 - keep this one
Leader two -
108647894
13852050 - keep this one
1 Like
