I have heard that other people were able to fix their accounts by posting here.
My original account as a parent
Member id 13152074
YPT was done on this account on 11/05/2020
My connections: 2 children
My units: Pack or Troop of each child
New account created when I started den leader position instead of adding to original account.
Member ID: 133733729
My positions: Den leader
My training: YPT Status: Active
My connections: 4 den members
My units: Pack of assigned den