YPT Not recording completions

Here is a video of what the YPT screens look like and the widget in action.

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Had a parent run into same sort of issue, went through all four modules, but only the first module and the test registered complete. She was using Firefox on a Mac. I requested she try again, using Private/Incognito mode, and to try Chrome.
I have had other parents complete the training in one sitting and receive their certificate, too, so it seems to either be intermittent now, or the Mac platform possibly.
Also ran into an issue where I couldn’t access training records through the Training Validation link on my.scouting, too.

Thank you again
Craig Mook

For more data, I had 2 leaders retake their YPT. It was showing up as completed on the reports within hours. So, this is working for some.

I just tested this and it bounces me back to the main screen you see just after logging in. So, it is also broken for me.

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For Training Validation, use an Incognito window. This is the only way I can get it to work.

I’ve tried it, it still kicks me back to the main page.

In the past, I have found that Single Sign On and Training Validation didn’t play well together. I would get an error, instead of results. To avoid this, I log out of My.Scouting, then back in, before I access the Training Validation tool. However, I just tried this with SSO and it worked, so maybe the internal conflict has been fixed.

Good luck :slight_smile:

Don’t you love how working technology is like trying to win at "Whack-a-Mole?’ :wink:

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The my.scouting (MYST) team is looking into the issue with the Training Validation tool.

Training Validation is working for me. I used it earlier today and just now, checking multiple people.

@RickHillenbrand, Yes, and sometimes the Mole refuses to show up for some folks some of the time. :grin:

More like ā€œThimble, thimble, who’s got the thimbleā€

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Took all modules and passed the test three days ago (Oct 26, 2020). Waited for more than 24 hours to elapse. My Training still shows last year’s completion date and last year’s certificate. Problem still not resolved.

If you use the ā€œTraining Validationā€ link under ā€œBSA Web Linkā€, on left select All (Not YPT), select MemberID at the dropdown, and enter your BSA ID number, you can see what modules didn’t register. If you follow the procedures I entered at the top of this Forum, you may be able to complete the modules and finish the YPT. Or you might get the popup widget also mentioned earlier and be able to submit for completion that way, too.

@CraigMook Just tried that, but clicking ā€œTraining Validationā€ link under menu returns me to the my.scouting.org home page with the news feed. I’m a Key 3 delegate, by the way. So it looks like that workaround no longer works - at least not for me.

@MichaelK I sent you a private message.

yes, that is one of the issues I and others are seeing. This is in addition to YPT completions issues, which seem to be hit or miss right now, some do okay, others seem to have modules that don’t register as completed.

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They have improvement since it worked for 2 from our troop, but obviously not fixed for all. So, whom ever fixed it might have thought they were done.

I haad three leaders try YPT over the weekend, they had the same issue, only two of four modules would register as completed, and they had to go back in and redo them.

Training Validation access still intermittent. I was able to access it from home last night using Brave and Firefox (normal mode), but cannot this morning using my work computer and both Firefox and Chrome browsers (normal modes).

I’m seeing the same issue for several scouters in my troop who are trying to comply with our council’s rechartering requirement that YPT be current through a date next year. Do we have any clear guidance on what the leaders should be doing? I’ve had them try:

  • Different browsers
  • Different computers
  • Private windows

One of our leaders reported to me this morning that she’s been trying to take YPT for some time, and has even tried the YPT widget at training.scouting.org, without success. She’s still unable as of this morning to get YPT to credit her for all of the modules.

BSA IT says there was a bug on Saturday which has been fixed. They believe all the data has been corrected. Please recheck those that claimed they completed YPT this weekend. If the system is still showing incomplete, please post their BSA Member ID. We don’t need any other personal information.