I’ve had this error for a little while now. I mentioned it to my committee chair and she mentioned that was a new error to her so I’m posting here. I’m able to log in to both accounts though I’m not sure how the two accounts were made. I’m not sure which one is the “right” one. SB User ID: 1257822…

I also found I have duplicate accounts. The most recent one is with member ID 140196554. It has the most current information and it’s the one I registered my son in scouts with. I know my username and password. The other one I don’t have any idea what the member ID or login information is. I went t…

@DonovanMcNeil Thank you! I was quite stumped, I really appreciate the help!

I have been getting the same message about someone else using my email address. ID100234082 Jim Brown

@JamesBrown12 Your e-mail address in on both your’s and your wife’s accounts. It isn’t a problem but if you want the warning to go away, one of you needs to use a different address for Scoutbook.

Hi, I am new to Scoutbook and I am getting the warning that another user is also using the same email address. I currently log in with my username. I am part of Pack 14 in San Francisco. Not sure if this is related, but I see myself listed as a leader for Pack 14, but it says Pending, and that I ha…

@edavignon Can you help me as well? I’m getting a similar error for my Scoutbook/MyScouting.com accounts. The two accounts are both associated with the same email address somehow, but have different member IDs. The first appears to have been created based on my own personal scout account from when …

Hi! I have the same issue. This is the account linked to Den leader title SB: 11991235 BSA: 13949566 This is the other account that I need deleted. SB: 11974715 BSA: 13935970 Thanks so much!

@joevlasak I fixed this for you in the other thread: [image] I have 2 user accounts Using Scoutbook Hi, I have 2 user accounts in Scoutbook. The BSA Member ID for one is 140156476. The BSA member ID for the other is 13612520. I am not sure which I should keep. I have 2 s…

@SteveRehler I have merged your Scoutbook accounts. 140201486 - Has your adult leader registration. 14657996 - Has your Lion Adult Partner registration and also your parent / child relationships. I would recommend that you contact your local council and ask them to use the Registrar Tools to com…

Duplicate Email - "another user is using the same e-mail address."

Scoutbook Scoutbook & Scoutbook Plus Bugs

JenniferOlinger April 25, 2023, 7:57pm 32

@joevlasak I fixed this for you in the other thread:

Topic		Replies	Views
Duplicate account/email/IDs Scoutbook & Scoutbook Plus Bugs	243	3268	August 19, 2026
Warning:another user is using the same email address Using Scoutbook & Scoutbook Plus scoutbook	41	896	February 23, 2024
Warning, another user is using the same e-mail address warning Scoutbook & Scoutbook Plus Bugs	62	1394	October 9, 2022
Delete duplicate account Using Scoutbook & Scoutbook Plus	36	1012	November 14, 2023
Duplicate Adult Scoutbook Accounts Scoutbook & Scoutbook Plus Bugs	68	1462	October 29, 2022

Duplicate Email - "another user is using the same e-mail address."

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