Please merge account profiles

Scoutbook Using Scoutbook & Scoutbook Plus
1458

@PetePeal there is no Merging MIDs - they can be managed under my.scouting.org > Manage Member ID - I have done that for you and fixed Scoutbook
I recommend that you contact your local council and ask them to use the Registrar Tools to look up your children. When they look up your children, they want to check your children’s “User Relationship” and make sure that your children are connected to you as parent with Only your correct BSA member ID number - 12954272 - right now they are listed under the other number

1459

I have two adult Scoutbook ID’s I need merged for the same person. A second was created for some reason during the last recharter. They are:

9315432
6509075

1461

@RustyPoeppelmeier that is cleaned up

1 Like
1462

Also need a merge please:

140242105 leader

140186075 parent

Thanks!

1463

@Shoreranger that is fixed - I recommend that They contact your local council and ask them to use the Registrar Tools to look up the children. When they look up the children, they want to check children’s “User Relationship” and make sure that children are connected to parent with Only the correct BSA member ID number

1 Like
1464

Recently I multipled into a 2nd council and Scoutbook worked normal with Scoutbook userid 667194. Now if my NCAC ID 140279071 is primary, Scoutbook works as normal. But if my GTBAC ID 12364803 is primary, Scoutbook shows userid 13163299 with no data and only the GTBAC CSP showing.

I don’t need the empty Scoutbook userid, please remove and unify on the shorter 667194. Thank you.

1465

We have a adult that is multiple registered with another council as camp staff. She no longer has access to her grand daughters profile or her crew in Scoutbook, but can see her profile and the unit. She has confirmed with the Cubmaster that she has full access to the grand daughter. She does not have two councils or id’s listed under her manage member ID in my.scouting. Her Scoutbook has our council patch, but the ID number from the other council. When I went into my.bsa, I see two ID’s but the second one listed is not the one from the other council. Our ID for her is 10387818. The second ID showing on my.bsa is 14798010 and the ID number from the other council is 13159762. We need our ID to be primary so that she has access to the crew and her grand daughter to enter in advancements.

1466

She needs to add the one that isn’t listed.

1467

@RhondaRigney

MID 13159762 belongs to a different person.

I have merged her Scoutbook accounts, put MID 10387818 in Scoutbook and added MID 14798010 as secondary to her my.scouting.org ID.

1468

Thanks so much for your help. I really appreciate it.

1 Like
1469

Following up on this please - I am still facing an issue where it created a blank Scoutbook userid 13163299 whenever my GTBAC BSA ID 12364803 is set as primary in my.scouting. My original Scoutbook userid 667194 (originally associated with my GTBAC ID) works across both councils when my NCAC BSA ID 140279071 is set as primary in my.scouting.

1470

@KimFelix

This is the way the system works. Because SB only supports a single MID, if you log in with your primary MID set to a value not on your SB account, a new account will be generated.

You have 2 options:

  1. Always log in to SB using your NCAC MID as primary which is on your SB account.
  2. Have 2 SB accounts, one for each Council.
1471

Can you merge this adult leader’s two profiles?

Troop 7040
Council 620

Initials ATA & BSA ID: 13528977 (retain this one)
Initials AA and BSA ID - 136731008

Thanks for your help.

1472

Can you merge this adult leader’s two profiles?

Troop 7040
Council 620

Initials MAWM & BSA ID 12897718 (retain this one)
Initials MAW & BSA ID 136731008

Thanks for your help.

1473

Hello,

Can you merge these two scoutbook ID’s?

1370313
13088286

Thanks!

Mark

1474

@ConstanceF those are fixed - I recommend that They contact your local council and ask them to use the Registrar Tools to look up the children. When they look up the children, they want to check children’s “User Relationship” and make sure that children are connected to parent with Only the correct BSA member ID number

1475

@MarkHolley does this user know their my.scouting.org login? Knothead### if so I will merge it to that

1476

Hi,

I believe they both have the same log in info, and email address attached. Does that help?

1477

they do not have the same login - I would not have needed to ask @MarkHolley

1478

OK,

He has log in access to 13088286 on my.scouting.org.